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  1. Support Specialist-S

    JOB SUMMARY Utilize software solutions, knowledge base, personal knowledge, and computer systems to resolve and track user incidents.Be an escalation point for clients and drive resolution. Keep clients informed using proper communication channels. Own and actively monitor the flow of all issues across all tiers of support and redirect cases, invoke contingencies for backups/overflows as needed. Perform client call back and follow-up to ensure best possible customer support experience. Maintain an ...

  2. Assoc Support Spec-Tech-S

    JOB SUMMARY Function as a single point of contact for all technical support for internal and/or external customers across entire enterprise. Serve as liaison between customers, Technology Services functional areas, management, support groups, and the business units. Utilize software solutions, knowledge base, personal knowledge, and computer systems to resolve and track user incidents.Responsible for end-to-end resolution and ownership of customer request's or concerns. Closely monitoring requests, ...

  3. Sr Support Spec-Tech-S

    JOB SUMMARYFunctions as single point of contact for all technical support for internal and/or external clients. Senior level will make all attempts to provide first call resolution for issues in reference to desktop or laptop systems. Serve as liaison between associates, Technology Services, management, support groups and business units. Utilize software solutions, knowledge base, personal knowledge, and computer systems to resolve and track user incidents. Be an escalation point for clients and ...

  4. Support Specialist-Tech-S

    JOB SUMMARY Function as a single point of contact for all technical support for internal and/or external customers across entire enterprise. Serve as liaison between customers, Technology Services functional areas, management, support groups, and the business units. Utilize software solutions, knowledge base, personal knowledge, and computer systems to resolve and track user incidents.Responsible for end-to-end resolution and ownership of customer request's or concerns. Closely monitoring requests, ...

  5. Infrastructure Engineer

    JOB SUMMARYThe Infrastructure Engineer participates in the development of an Enterprise approach to system specification, engineering, operational, administrative, capacity management, maintenance and support services for the H&R Block information technology infrastructure. The Infrastructure Engineer scope of control typically includes one or more of the following: Networks and data communication,Telecommunication systems,Server and/or desktop systems,Storage and data management solutions ...

  6. Information Technology Specialist

    Job Opportunity "Technology Sales Specialist" (Overland Park, KS) Are you looking for extra income? --- Do you enjoy working with people? --- Are you passionate about or interested in learning about the latest in computer technology? We are currently seeking part-time employees to represent a leading (Fortune 500) technology manufacturer of laptops, desktops and printers. This position will involve being trained on client products and working on-site at retail locations in the Overland Park, KS ...

  7. Systems Administrator Support

    This position will install, configure, maintain and troubleshoot CADD Systems and Engineering Design Applications by performing the duties listed below. Additionally, this position provides user support for production software and provides help desk support and issue resolution. Basic Qualifications: • Associate's degree from two-year college or university; or four to six years of related experience and/or training; or equivalent combination of education and experience. • Experience with one or ...

  8. Support Administrator

    **Position will be in the Kearney School District.  Job Description The Support Administrator is the person who is the point of contact in all service. The Support Administrator reports to a single location, but may travel to different locations to resolve network and PC issues. This position reports directly to the Vice President of Education. The Support Administrator may have other duties assigned that are not listed below. This is a grade 5 position with a minimum starting salary of $38,682.00. ...

  9. Support Technician

    Job Description The Support Technician directs the incoming service traffic from all customers. This person is the first point of contact in all service requests. The Support Technician works from a single location, but may travel to a different location or customer site as assigned. This position reports directly to the Vice President. The Support Technician may have other duties assigned that are not listed below. This is a Grade 3 position with a minimum starting salary of $29,250. Preferred ...

  10. Technology Services Specialist

    Purpose Statement The job of Technology Services Specialist was established for the purpose/s of installing, troubleshooting and maintaining computer hardware and related technology equipment; diagnosing and repairing onsite hardware and network failures; providing technical support to site administrators, staff, students and visitors as needed and/or assigned; and resolving school site operational issues.   Essential Functions  Assesses reported software problems, as needed and/or assigned, ...

  11. Windows 8 Migration Technician

    Our client is seeking Windows 8 migration candidates for a 2 month contract project in the Crown Center area. Will be participating in an operation system and hardware upgrade project. Windows 8 experience a plus, Win 7 or Vista a requirement. Data backup, image installation, application installation, data recovery. Must be willing to follow process as outlined, must be able to work face to face with customer . Will regularly interact with client customers. Preferred experience: 3-5 years desktop ...

  12. Traffic Engineer | Project Engineer | Civil Engineer

    Traffic Engineer | Project Engineer | Civil Engineer Are you a Traffic Engineer | Project Engineer who is a logical thinker concerned with facts and details? Do you want to work as a Project Engineer – Traffic Engineer for a fast growing, innovative and entrepreneurial firm where your skills and imagination create your career path? As a Project Engineer – Traffic Engineer are you able to process and retain complex information and make accurate decisions quickly? Do your skills as a Project ...

  13. Sr. Network Systems Administrator

    JD – Network Systems Administrator   Work Location – Kansas City, MO   Type of Position – Direct hire to permanent staff position   Compensation – Very competitive (Inquire to learn more)   Job Summary: Responsible for the management and overseeing of all network servers, server applications, and projects as assigned from Network Systems Manager for Client in the Kansas City facility. Also required to perform Tier 2 helpdesk support and backup Tier 1 support.   Job Skills Required: PC ...

  14. Desktop Support Specialist Needed

    *Contract Assignment in New Century, KS *To apply email resume and reference job #1942 · Desktop computer support. This would include setting up new PCs/laptops and troubleshooting issues. It would also include re-imaging a computer if one were to fail. · Office 2010/Outlook 2010 skills. Our Nutrition & Health business will be migrating to the Outlook email system in the third quarter. We need someone to assist when employees have questions/issues. · Phone (Avaya IP) ...

  15. Traffic Engineer | Project Engineer

    Project Engineer – Traffic Engineer Are you a Project Engineer who is a logical thinker concerned with facts and details? Do you want to work as a Project Engineer – Traffic Engineer for a fast growing, innovative and entrepreneurial firm where your skills and imagination create your career path? As a Project Engineer – Traffic Engineer are you able to process and retain complex information and make accurate decisions quickly? Do your skills as a Project Engineer – Traffic Engineer include ...

  16. Machine Maintenance & Facility Maintenance Manager

    Machine Maintenance & Facility Maintenance Manager The Leslie Company is a national manufacturer of Binders, Index Tabs, Presentation Folders and other custom imprinted presentation products. We have been located in the Kansas City area for over 30 years. We are currently looking for a Machine Maintenance & Facility Maintenance Manager   Duties: On-site & in-house mechanical or electrical repairs to graphic arts equipment, desktop binding equipment, printing equipment and other various types of ...

  17. Implementation Specialist

    The Implementation Specialist is responsible for planning, implementation, software training, and support services for new and existing clients. They work in conjunction with the client’s teams to configure and install MICROS POS hardware and software. The Implementation Specialist has direct responsibility for researching and facilitating resolution of all implementation issues at the client site. Responsible for providing technical assistance and support related to computer systems, hardware, or ...

  18. System Engineer / Account Engineer

    Our System Administrators are focused on building strong relationships with their clients, using polished communication skills to gain a deep understanding of customer challenges, while bringing extensive technical know-how to answer those challenges.  System Administrators work very closely with our strategic Business Consultants to ensure that each customer receives a well-defined technology plan that fits their business needs.  System Admins are also responsible for driving best practices in ...

  19. Technical Support Engineer

    Our Support Engineers are front-line technicians that are charged with leading problem resolutions to technical issues while providing a top-shelf customer experience. Polished professionalism, high energy, and a wide breadth of Windows technical ability are critical attributes of a highly successful Support Engineer. We provide IT support and services for companies in the KC Metro Area. As we continue to grow, our service area has increased to cover a wider geographical area. Also, our remote ...

  20. Traffic Engineer | Project Engineer

    Project Engineer – Traffic Engineer Are you a Project Engineer who is a logical thinker concerned with facts and details? Do you want to work as a Project Engineer – Traffic Engineer for a fast growing, innovative and entrepreneurial firm where your skills and imagination create your career path? As a Project Engineer – Traffic Engineer are you able to process and retain complex information and make accurate decisions quickly? Do your skills as a Project Engineer – Traffic Engineer include ...