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communications in Kansas City

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  1. People Center Spec-S

    JOB SUMMARY Responsible for the timely and accurate resolution of customer care cases as well as the processing of PPA's and other HR systems transactions. Utilizes various data sources to properly analyze the problem, determine the best method to resolve, document the situation, and present detailed explanation to the associate.Must have some basic HR administrative experience. ESSENTIAL DUTIES AND RESPONSIBILITIESResponsible for the timely resolution of customer care cases and other HR systems ...

  2. Franchise Accounting Spec.

    JOB SUMMARY Conduct day-to-day accounting functions in the franchise national administrative center. Responsibilities include but are not limited to franchisee support; royalty collection, reporting and reconciliation; journal entries; asset management; and marketing billable items. Applies principles of accounting to analyze financial information and prepare financial reports. Work on special projects as assigned.ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Compiles and analyzes financialinformation to ...

  3. Forms Development Specialist-S

    JOB SUMMARY The Forms Development Specialist assists in the process for reproducing substitute forms for multiple tax systems. Contributes to the development of these forms to ensure substitute forms guidelines and requirements set by the government entities is met. Assists the Regulatory team in updating and formatting tax forms for use in tax software. JOB DUTIES1. Typeset and proofread tax forms for input into tax software. Final check forms prior to sending back for approval. Use in-house typeset ...

  4. Infrastructure Engineer – Windows

    JOB SUMMARYThe Infrastructure Engineer participates in the development of an Enterprise approach to system specification, engineering, operational, administrative, capacity management, maintenance and support services for the H&R Block information technology infrastructure. The Infrastructure Engineer scope of control includes:•Windows 2003 and Server 2008 support•HP Blade hardware Support•Cisco UCS server hardware support•Symantec NetBackup support•Symantec Server Endpoint Protection supportThis ...

  5. Sr Linux Engineer

    JOB SUMMARYThe Senior Linux Engineer participates in developing an Enterprise approach to system specification, engineering, operational, administrative, capacity management, maintenance and support services for the H&R Block information technology infrastructure. The Sr. Infrastructure Engineer scope of control will include one the following:• Linux Engineer, Design and Troubleshooting• Understanding of Linux, Unix and HPUX systems support • Understanding of basic Information Security Practices and ...

  6. Director of Records Management

    JOB SUMMARYOversee the records management program for the H&R Block corporate family, including drafting, updating and implementing records policies, retention schedules, and training programs and materials. ESSENTIAL DUTIES AND RESPONSIBILITIES• Oversee and administer the Company's records management policies and program and execute day-to-day records management operations with a high level of accuracy and client service.• Provide guidance, as requested, and advise various stakeholders and Company ...

  7. Administrative Assistant-S

    JOB SUMMARY Provides day to day clerical and administrative support for assigned Director and departmental staff. Assists in completing department-specific tasks which require confidentiality, independence, and attention to detail. ESSENTIAL DUTIES AND RESPONSIBILITIESPerforms general clerical and administrative support of a responsible and confidential nature for assigned Director. Assists with filing, correspondence, faxing, preparation and distribution of documents and other material, and ...

  8. Employment Assistant

    JOB SUMMARY Responsible for making outbound calls and receiving inbound calls from candidates that have applied for a field seasonal position. These calls will be for the purpose of scheduling interviews with the candidates and making verbal offers to candidates that are selected to be hired. JOB DUTIESMake outbound and/or receive inbound calls to/from candidates selected for interview by field leadership.Log incoming calls into call tracking system.Monitor and return voicemail messages.Schedule ...

  9. Tax Researcher-S

    JOB SUMMARY This seasonal role researches, analyzes, evaluates, and answers individual income tax questions from Tax Professionals and tax client via online and phone communication tools. ESSENTIAL DUTIES AND RESPONSIBILITIES Evaluates individual, corporate, partnership, international, estate, and trust, tax questions to ascertain the exact nature of the issue, researches applicable tax law and regulations, makes recommendations providing the correct tax treatment for the client.Researches ...

  10. Expat Tax Preparer - S

    JOB SUMMARY H&R Block Expat Tax Services is seeking motivated associates with a basic tax or accounting background that wish to develop relevant global experience and play an important role in a rapidly growing new business at H&R Block. As a representative of H&R Block Expat Tax Services, you are responsible for preparing complete and accurate U.S. tax returns in a virtual office environment for clients located outside the United States, communicating through phone, email, and videoconference ...

  11. Sr Business Analyst

    JOB SUMMARYResponsible for working with users to define and document system requirements for new implementations and enhancements. Other responsibilities will include leading requirements gathering and design sessions, reviewing design documentation with users and developers, preparing process and data models, prioritizing system functionality based on requirements, coordinating pilot and test activities, and designing screens and reports. Responsible for production support of assigned systems to ...

  12. Assoc Business Analyst-S

    JOB SUMMARY Assist Business Analysts or users with definition and documentation of system requirements for Enterprise Systems. Responsible for assisting during requirements gathering and design sessions, reviewing design documentation with users and developers, assisting with the preparation of process and data models, prioritizing system functionality requirements, coordinating pilot and test activities, and designing screens and reports. This role is actively learning BA concepts by assisting the ...

  13. Lead Benefits Specialist

    JOB SUMMARY The incumbent is responsible for successfully working within a team environment to support the overall management, administration and communication of a wide range of employee benefit programs. Oversees multiple tasks and responsibilities across the benefits function - often focusing on resolving complex benefit issues, coordinating efforts with assigned benefit vendors, ensuring proper compliance and administrative processes are understood and adhered to, and actively pursuing ...

  14. Senior Paralegal

    JOB SUMMARYParalegal in the Tax Operations Group. Paralegals are assigned to provide general assistance to a team of corporate attorneys whose practice involves providing legal guidance and support to the company's internal business units. General paralegal duties include managing files, drafting correspondence, monitoring regulations, assisting with compliance efforts, performing research and analysis, and reviewing and summarizing reports as requested, in each case under the direction of an ...

  15. Recruiter-S

    JOB SUMMARY This early or mid-career recruiter position is responsible for all facets of the recruiting life cycle including, but not limited to planning, sourcing, attraction, assessment, selection, close/negotiation activities and orientation/on-boarding. The Seasonal Recruiter role acts as the subject matter expert in staffing-related issues and partners with hiring managers and respective HR Generalists to ensure high quality candidates and new hires. The Recruiter is responsible for providing ...

  16. Total Rewards Analyst

    JOB SUMMARY The incumbent is responsible for working with business, human resources and information technology departments to support the information management needs of the total rewards function. Regularly participates in discussions aimed at strengthening our enterprise-wide people systems, actively involved in system and/or process improvement projects and oversees efforts to improve the functions management reporting and analytics responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES 1 ...

  17. Assistant Payroll Manager

    JOB SUMMARY The incumbent supervises the day to day operations of certain units within the payroll department. Responsible for ensuring accurate and timely payments to associates and taxing authorities in compliance with all federal, state and local payroll laws, and informs the management of any critical issues in a timely and complete manner. Provides assistance in resolving difficult payroll related issues and assists Payroll Manager with developing and monitoring the payroll team budget, as well ...

  18. Regional Marketing Manager - Franchise

    Regional Marketing Manager - Franchise JOB SUMMARY Partner with the Franchisees in the development and execution of local marketing plans as a part of their business planning process and execution. This includes driving H&R Block's local business building efforts as well as protecting and building the power of the H&R Block brand at the local level. The FRMM will partner with the Franchise Regional Director (FRD), Franchise General Managers (FGM) and Retail Client Marketing Director-Franchise to ...

  19. Assoc. Marketing Manager - Fld

    JOB SUMMARYAssists in the development and implementation of marketing plans and programs for H&R Block brands designed to increase overall growth of certain client bases through acquisition, retention and win-back programs. Assists in the implementation of all marketing programs, ensuring programs are integrated with and executed efficiently. JOB DUTIESAssists in the implementation of acquisition, retention and win-back marketing plans and programs for the market designed to increase revenue, client ...

  20. Tax Professional (Candidates Identified)

    Our Tax Professionals look at our client's life through tax and find ways to help! H&R Block has been focused on quality client service for more than five decades and is the largest tax preparer in the industry. 1 As a representative of H&R Block, you are responsible for preparing complete and accurate tax returns while delivering outstanding client service.The Tax Professional II duties include:Conducting tax interviews with clientsEnsuring client confidentiality and privacyIncreasing retention of ...

  21. Customer Service CSO-S

    JOB SUMMARYProvide exceptional customer service primarily through phone and email communication to inbound callers and clients. This will include receiving and resolving a comprehensive variety of client requests and inquiries. You must be able to handle moderately complex internal and external client inquiries and concerns via phone and email. You will be using customer support software and computer systems to perform and analyze client information and tracking of client inquiries. Participate in ...

  22. Assoc Support Spec-Tech-S

    JOB SUMMARY Function as a single point of contact for all technical support for internal and/or external customers across entire enterprise. Serve as liaison between customers, Technology Services functional areas, management, support groups, and the business units. Utilize software solutions, knowledge base, personal knowledge, and computer systems to resolve and track user incidents.Responsible for end-to-end resolution and ownership of customer request's or concerns. Closely monitoring requests, ...

  23. Associate Manager, Talent Acquisition

    JOB SUMMARY Direct, manage, and coach across a team of seasonal Recruiters and HR Specialists in Talent Acquisition. Manage processes and procedures. Execute and enforce consistent application of processes. Assist in the development, monitoring and managing of team budget. Develop and maintain project plans, including resource assignments, risks and issues. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Resource Management • Manage development operations including organization, staffing.• Conduct ...

  24. Field Communications Manager- S

    JOB SUMMARYManages communications programs and materials for H&R Block's key internal or external audiences and stakeholders. This includes developing and implementing communications strategies and tactics that support company strategic and organizational initiatives contributing to the overall growth and success of H&R Block.Executes effective communications campaigns through a variety of vehicles and approaches to support, protect and reinforce the company's brand and reputation, strategic ...