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  1. Support Specialist

     **Position is in the Concordia and Leeton School Districts Job Description The Support Specialist is the person who is the point of contact in all service requests. The Support Specialist may receive escalations and alerts from the NOC (Network Operations Center) for resolution. The Support Specialist may travel to a different location to resolve network, server, and PC issues. This position reports directly to the Vice President. The Support Specialist may have other duties assigned that are not ...

  2. Support Specialist

     **Position is in the Concordia and Leeton School Districts Job Description The Support Specialist is the person who is the point of contact in all service requests. The Support Specialist may receive escalations and alerts from the NOC (Network Operations Center) for resolution. The Support Specialist may travel to a different location to resolve network, server, and PC issues. This position reports directly to the Vice President. The Support Specialist may have other duties assigned that are not ...

  3. Tier II Desktop Support Technician

    JD – Desktop Support Specialist – Tier II Work Location – Kansas City, MO Type of Position – Direct hire to client staff Compensation – Competitive (Inquire to learn more) Job Responsibilities: Deliver Level Two Help Desk Services to the Desktop: Field Services support for all Level II Help Desk calls Insure that adequate information is recorded on the Help Desk work order in resolution for others to use. Insure Help Desk tickets assigned are followed up Help document processes and ...

  4. Executive Tech Support

    This role is so much more than tech support. This is a highly dedicated concierge to the C-Suite so will support only 10 people out of 400. This role has huge potential to springboard into other positions in a faster than usual pace. Candidates considered for this role must be articulate and ability to communicate issues to not only the executives that they support but potentially to committees. Candidates with military background are encouraged to apply. This role will be required to travel ...

  5. IT Support Help Desk - Level 3

    JOB DESCRIPTION: Position:  IT Support Help Desk – Level III  (Product Support) – Direct Hire Location:  Lenexa, KS Global company that is growing is looking to add Product Support Specialist to provide customer support for service calls that get escalated from the Service Desk. Responsibilities: Will be working with proprietary software and must have an understanding of servers, networking, queuing and troubleshooting routers. Responsible for driving technical problems to resolution via ...

  6. Help Desk Analyst - Tier 2 Support

    JOB DESCRIPTION: Position:  Help Desk Analyst – Tier 2 Support Location:  Lenexa, KS Growing global company is looking to add a Help Desk Analyst to provide technical support for their internal customers. Responsibilities: Will be the initial escalation point for service desk incidents that are considered difficult or critical incidents that the service desk may not be able to handle. Assist in the development of tools and techniques to assist the service desk staff. Primary liaison ...

  7. SR TECH SUPPORT

    $20/hr 12 hr shift......1 weekend day per work week. Some on call responsibility and occasional off hours work required Major Accountabilities: • Monitor and take corrective action for problems while minimizing customer impact • Create and/or update internal tickets to document monitoring and recovery steps • Perform routine maintenance procedures as required by policy or procedure • Maintain metrics as defined by management Education (preferred): Bachelors degree or equivalent experience ...

  8. Software Support Analyst - Web Servers, SQL, JIRA - Overland Park, KS

    STI-FT-31228 (A) Software Support Analyst - Web Servers, SQL, JIRA - Overland Park, KS Location: Overland Park, KS Domain: Education Job type: Permanent   Job Responsibilities: The Software Support Analyst is responsible for providing support to our customers in their use of our proprietary web-based application. Position responsibility is to assist customer in issue-resolution utilizing your foundation of technical knowledge surrounding software and hardware. Specific responsibility is to ...

  9. IT Client Support Specialist

    The IT and Client Support Specialist is responsible for providing support to Valutrust employees and to Client end-users of the Valutrust software portal via telephone or email. This position interacts with users, appraisers and internal teams on a daily basis. They are also responsible for continued development of documentation necessary to support the customer and in-house staff regarding the Valutrust portal. Responsibilities •              Provide direction/assistance to clients’ use of the ...

  10. IT Technical Support Specialist

    Due to tremendous growth our client is adding to their team. We are looking for a highly motivated IT Technical Support Specialist who wants to be a part of a growing organization.    •              Installing and configuring computer hardware operating systems and applications; •              Monitoring and maintaining computer systems and networks; •              Taking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve ...