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  1. Training Developer-S

    Develops and designs general and specific training. Research delivery of timely, relevant and cost effective training in accordance with program objectives and ensures all requisite documentation is collected while monitoring training effectiveness and employee progress. ESSENTIAL DUTIES AND RESPONSIBILITIES·Design, develop, and deliver effective training courses and performance support materials in an adult learning environment. Normally the training would be at an intermediate level. Identify ...

  2. Payroll Coordinator-S

    JOB SUMMARY Responsible for entering, verifying and maintaining payroll information in accordance with company policy and procedures. Identifies issues with current process and notifies management of concerns and potential solutions. JOB DUTIESReceive operational data for verification, correction and/or entry into the company's payroll systems and enters the information according to FSO requirements.Monitor transmission of timekeeping data from the offices. Follow up with the offices to resolve ...

  3. Tax Training School Specialist-S

    JOB SUMMARY Process requests to set up or adjust H&R Block Tax Training School course offerings. Resolve tax professional and field management inquiries and concerns regarding federal and state registration requirements as well as company certification and education requirements via case, phone, mail and email.ESSENTIAL DUTIES AND RESPONSIBILITIESProcess requests to set up or adjust Tax Training School classes.Use internal computer systems to maintain tax professional training and certification ...

  4. Director – Technology, Financial Services

    JOB SUMMARYThis Technology Director will lead a team responsible for program management, system design, quality assurance testing, implementation, maintenance, and support for key programs. Lead and direct large, complex projects across the organization. Work closely with business unit executives to monitor performance and to develop strategy for future technology programs. ESSENTIAL DUTIES AND RESPONSIBILITIES Technology and Product Development • Participate in the technology and product planning ...

  5. Sr. Software Engineer

    JOB SUMMARY Provides technical expertise to design and develop software components and products that support H&R Block business applications. Uses tools, languages, coding standards and best practices to develop new product features and maintain year-over-year product functionality and enhancements. Creates and executes unit tests and addresses defects. Works closely with the QA, UX and other related teams to ensure consistent understanding of requirements and approach. In addition, assists in ...

  6. Financial Claims Specialist

    JOB SUMMARYAssist customers with resolving billing errors as a result of unauthorized activity. Help reduce the banks losses by processing all possible chargebacks/compliances or obtaining information to show that the transactions are valid. Will use their knowledge of the Fair Credit Billing Act, MasterCard and Visa Rules and Regulations, and Department policies and procedures with resolving each claimJOB DUTIES 1. Processes various forms of financial information and materials and enters financial ...

  7. Director – Retail Tax Marketing

    JOB SUMMARY Direct, lead, and manage a team of managers within the Marketing organization to define customer acquisition and retention programs to drive new client acquisition and increased revenues, client retention, and profitability. Serve as a visionary to drive Marketing strategy and deliver products, services, and programs that will meet and exceed the needs of H&R Block clients. Work closely with executives within Marketing and other business units to monitor performance and to develop ...

  8. HR Manager - Fld

    JOB SUMMARY Serve as HR Business partner to plan, direct and coordinate human resource services for field based customer groups with a significant seasonal workforce. Responsible for all HR program implementation for assigned market. Provide ongoing coaching and talent management support to managers and associates. Design and implement comprehensive organizational development programs for each assigned customer groups. Travel in assigned market to deliver hands on HR coaching and support to assigned ...

  9. Bilingual Bookkeeper

    JOB SUMMARYPerforms a variety of bookkeeping services for small businesses. Assists with providing advice, delivering advice products and client based products to small businesses and small business owners.ESSENTIAL DUTIES AND RESPONSIBILITIES•Minimum of 5 years of recent experience as a full-charge bookkeeper/accountant, which at least 1 of the last 3 years involving the use of QuickBooks on a daily basis not only to process transactions (accounts receivable, accounts payable, payroll, etc.) but ...

  10. Bookkeeper

    JOB SUMMARYPerforms a variety of bookkeeping services for small businesses. Assists with providing advice, delivering advice products and client based products to small businesses and small business owners.ESSENTIAL DUTIES AND RESPONSIBILITIES•Minimum of 5 years of recent experience as a full-charge bookkeeper/accountant, which at least 1 of the last 3 years involving the use of QuickBooks on a daily basis not only to process transactions (accounts receivable, accounts payable, payroll, etc.) but ...

  11. Corporate Insurance Analyst

    JOB SUMMARYActs as a contact and resource for internal customers, including field operations, finance, and in house counsel on insurance issues, primarily claims management. Works with insurance carriers, brokers, internal clients and TPA's to answer questions concerning coverage and contracts. Investigates, and resolves insurance claims based on coverage, facts, and verifiable damage. Responsibilities also include corresponding with clients, claimants, witnesses, attorneys, etc. to gather important ...

  12. Researcher-S

    JOB SUMMARY Researches and develops technical analysis related to tax issues for various tax development teams. Analyzes, evaluates, and documents current year tax law changes from draft/final forms, instructions and specifications. ESSENTIAL DUTIES AND RESPONSIBILITIES Researches, analyzes, and evaluates current year tax forms to identify and document tax changes that impact forms supported in H&R Block's tax software products. Assists tax software developers by researching and answering tax ...

  13. Data Integrity Specialist-S

    JOB SUMMARYEnsure integrity of data within enterprise-wide database through analysis of tasks and resolution by linking or separating records involved. ESSENTIAL DUTIES AND RESPONSIBILITIESReview records within an Enterprise ID to ensure all records are from one unique entity.Review records within two separate Enterprise IDs to determine if records belong to one unique entity or separate entities.Review daily list of tasks and resolve as necessary.Updates information going to source systems and MDM ...

  14. Sr. Marketing Manager

    JOB SUMMARYLeads the development of client insights for the H&R Block Brand and all of our product, with the goal of increasing revenues, client base, and profitability. Leads all related program efforts, ensuring programs integrate with other marketing initiatives. Leads work on complex, high revenue generating, multi department and large project team marketing programs.ESSENTIAL DUTIES AND RESPONSIBILITIES1. Responsible for facilitating strategic insight development. 2. Fully understand the ...

  15. Lead Business Analyst

    JOB SUMMARYResponsible for working with users to define and document system requirements for new implementations and enhancements. Other responsibilities will include facilitating requirements gathering and design sessions, reviewing design documentation with users and developers, preparing process and data models, prioritizing system functionality based on requirements, coordinating pilot and test activities, and designing screens and reports.Responsible for production support of assigned system(s) ...

  16. SQL Server Database Administrator

    JOB SUMMARY Works closely with Sr. and/or Lead Database Administrator and provides technical expertise in the planning, design, implementation, and maintenance of database management systems (DBMSs) that support H&R Block business applications. Install and maintain DBMS software. In addition provide day-to-day monitoring, optimizing, database maintenance, and developer support. Develops backup and recovery procedures, both from an application view point as well as disaster recovery. Assists other ...

  17. Sr. Storage Engineer

    JOB SUMMARYThe Senior Infrastructure/Storage Engineer will apply expert technical skills in developing an Enterprise approach to system planning, specification, engineering, capacity management, maintenance and support services for the H&R Block information technology infrastructure. The candidate must be able to effectively lead cross-functional technology project teams (working with the assigned project managers) in the design, development, and implementation of project-specific infrastructure ...

  18. Director of Learning

    JOB SUMMARY Overall responsibility for U.S. Retail frontline management: *Operational training programs including RD/DM Boot Camp, field management modules *Onboarding and assimilation programs and processes. Overall responsibility for CSL Office Manager operational training for SkillsOverall responsibility for U.S. Retail 4DX InitiativeESSENTIAL DUTIES AND RESPONSIBILITIES 1. Develop/Design overall strategy, approach, implementation and execution plan for programs identified above. This would ...

  19. Vice President - Talent, Culture and Organization Development

    Job Summary The Vice President of Talent, Culture and Organization Development, reporting to the Chief People Officer, will participate as a member of the senior human resources leadership team and will be responsible for leading the strategy, development and execution of key organizational effectiveness and talent management programs across the enterprise aimed at enhancing business results. The mandate for this position is broad as is the agenda for business transformation at H&R Block. Moving the ...

  20. State and Local Tax Director

    JOB SUMMARY The State & Local Tax (SALT) Director will operate as the subject matter expert for all state and local income, sales/use & property tax matters. They will be responsible for state tax planning & filing positions, state tax audit management & defense, and the development and implementation of tax strategies, policies, and procedures for the business units. ESSENTIAL DUTIES AND RESPONSIBILITIESOverall responsibility for developing strategy related to state income & franchise, sales & use, ...

  21. Director of Strategic Planning

    JOB SUMMARYH&R Block is looking to hire a Director of Strategic Planning. This is a highly visible role, with significant exposure to the executive leadership team, and will have considerable influence on the future of the company. The Director of Strategic Planning looks for signals both inside and outside the company that could indicate opportunities to grow the business and increase market share or threats to continued success. The Director will make projections based on current trends and future ...

  22. Software Engineer

    JOB SUMMARYWorks closely with senior, lead or principal software engineer to design, develop and maintain software components and products that support H&R Block business applications. Uses tools, languages, coding standards and best practices to develop new product features and maintain year over year product functionality and enhancements. Creates and executes unit tests and addresses defects. Works closely with the QA, UX and other related teams to ensure consistent understanding of requirements ...

  23. Business Performance Spec-S

    JOB SUMMARY Observes, documents and rates client interactions via calls, chats, case work, and other methods. Evaluates and makes recommendations to management to enhance contact quality via remote monitoring, calibration and audits. Demonstrates expertise in using automated monitoring systems and following processes. Communicates opportunities for improvement in existing processes, training, policies, and behavior. ESSENTIAL DUTIES AND RESPONSIBILITIES • Monitors calls/chats/emails/etc to identify ...

  24. HR Specialist

    JOB SUMMARY Assists the human resources department in achieving its mission by providing administrative and project support to members of the human resources management team as assigned. Under guidance, key areas of responsibility include responding to common HR inquiries for a variety of HR questions and issues, monitoring and tracking projects, providing administrative support to multiple staff members, monitoring and tracking budgets, working with vendors and assisting with ad-hoc projects as ...